Tru Nationwide LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain information obtained through our website, communications, services, and applications, including applications that connect to Google services.
Information We Collect
We may collect information that customers or users provide to us, including names, telephone numbers, email addresses, pickup and delivery addresses, ZIP codes, service details, appointment information, quote requests, transaction information, and other information voluntarily submitted to us.
We may also collect technical information reasonably necessary to operate our website, communications systems, and business applications.
We use OpenAI advertising measurement to understand website activity following ChatGPT ads, including successful quote requests. The measurement pixel uses first-party cookies and ad click references. Where supported customer information is detected for automatic advanced matching, it is normalized and hashed in the browser before being shared with OpenAI. Measurement events are separate from confirmed bookings and payments.
How We Use Information
We use information to provide quotes, schedule and manage services, communicate with customers, process transactions, provide customer support, send service-related notifications, operate our business systems, improve our services, and maintain business records.
Google API and Google Ads Data
Tru Nationwide LLC may use Google APIs, including the Google Ads API, to access and manage data associated with Google accounts that have expressly authorized our application.
Depending on the permissions granted, this may include Google Ads account information, customer and account identifiers, campaigns, ad groups, advertisements, keywords, targeting settings, budgets, bidding information, conversion information, reporting metrics, and other Google Ads account data permitted by the authorized OAuth scope.
We use this information for legitimate business purposes associated with Tru Nationwide LLC's advertising operations, including creating and managing advertising campaigns, monitoring advertising performance, generating reports, optimizing campaigns, managing budgets and settings, and automating authorized Google Ads management functions.
Tru Nationwide LLC does not use Google user data for unrelated advertising, profiling, or sale to third parties.
Google API Services User Data
Our use and transfer of information received from Google APIs will adhere to the applicable Google API Services User Data Policy, including applicable Limited Use requirements.
Access to Google account data is limited to the permissions authorized through Google's OAuth consent process. Users may revoke the application's access through their Google Account permissions.
Sharing and Disclosure
We do not sell Google user data.
We do not share Google user data with third parties for their independent advertising or marketing purposes.
Information may be provided to service providers when reasonably necessary to operate our systems, provide requested services, maintain security, comply with law, or support authorized business functions. Such access is limited to the purposes for which the information is provided.
Data Storage, Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
Information is retained only for as long as reasonably necessary to provide our services, operate legitimate business functions, comply with applicable legal obligations, resolve disputes, and enforce agreements.
Data Deletion and Revocation
Users may request access to, correction of, or deletion of personal information by contacting Tru Nationwide LLC using the information below.
Users who have authorized access to Google account data may revoke that access through their Google Account security and permissions settings. After authorization is revoked, we will cease accessing Google account data through that authorization.
Requests concerning deletion of information maintained by Tru Nationwide LLC may be submitted using the contact information below.
SMS Communications
Customers may elect to receive SMS messages from Tru Nationwide LLC regarding quotes, appointments, scheduling, service updates, arrival notifications, customer support, and follow-up communications.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive SMS messages is not a condition of purchase.
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or shared with third parties for their independent marketing or promotional purposes. Information may be provided to service providers when necessary to facilitate communications or provide requested services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with an updated effective date.
Contact Us
Tru Nationwide LLC
Phone: 480-237-9793
Email: trunationwidellc@gmail.com